If you have any questions please feel free to email us at email@example.com and one of our very friendly team members will get back to you within 24 hours. If it's urgent, please call us on 1300 322 975.
All orders with in Australia are generally received 2 - 4 working days after dispatch, depending on where you are located. Due to COVID19 we may experience some minor delays as postal services are limited in resources. We appreciate your patience and during the delivery process.
Of course you can track your order! Once the order has been dispatched and is on the road, you will receive a confirmation, with this you will be able to see exactly where your sunnies are at all times.
If the order is taking longer than anticipated please email the friendly team here firstname.lastname@example.org we will follow up for you.
Postal Services Worldwide are experiencing delays.
We want you to be happy with every item you purchase from Winston Bentley. If for any reason you aren't and want to send an item back to us, here is what you can do:
Unfortunately we cannot process exchanges, however we can issue you with a credit note available to use online. To obtain a credit note you must meet these conditions:
Goods must be returned within 14 days of purchase for Australian & New Zealand customers and 30 days of purchase for rest of world
Goods are in new condition
Does not apply to goods that are worn, used or damaged by the customer
Goods must retain all original labels and packaging
Item was not purchased at sale price
Please note: We do not credit original shipping and handling costs
You are entitled to a refund for items purchased from Winston Bentley if the item is faulty, not of merchantable quality or not fit for its purpose.
All items are carefully inspected before they are packed to ensure they are in perfect condition. In the unlikely event that you receive a faulty item please contact Customer Service immediately so we can resolve this for you. Please email email@example.com with your order number, a description of the fault and supporting clear photo.
Winston Bentley reserves the right to ask you to demonstrate that you did not cause or create the fault in the item.
Please know that faulty goods must be returned within a reasonable time after purchase. If you do not return the product within a reasonable time you will not be entitled to a refund of the purchase price.
A restocking fee is a percentage of the item's price, depending on the type of item and the condition in which it is returned.
A restocking fee of up to 50% will be charged in the following instances:
A product is returned beyond the return window
We receive a product that has been damaged, has obvious signs of use or is materially different than how it was originally shipped to the buyer.
Yes! And please, use them. You won't only keep your eyes more relaxed, but you'll also fall asleep faster and have a deeper sleep. There are studies showing that blocking blue light from digital devices at night can help you increase 2 to 3 times more your melatonin levels.
Winston Bentley Eyewear's anti blue light glasses shouldn't have any strength or magnification. Also, they are made with high quality organic CR-39 materials which avoid this kind of magnification.
Nevertheless, if you want to make sure there is no magnification on your lenses, please go to your closest optician and ask them to check if there is any prescription on the lenses. If that is the case, please let us know and we will exchange your glasses immediately.
This kind of magnification feeling that could happen to few people when starting to wear computer glasses could be done because when removing some part of the Blue colour you get a different colour contrast which you are not used to and it could cause this strange feeling.
If this is your case, it should happen only at the beginning, after a while, it should go away.
Blue Light Blocking Glasses, are glasses with lenses that have the have special filters which either absorb blue light or block the blue light, thus limiting the amount of blue light that reaches your eyes. Meaning fewer sore and dry eyes, better focus and better sleep!
Polarised glasses have a filter that creates vertical openings for light. Meaning only light rays that approach your eyes vertically can fit through those openings. The specialty lenses will block out horizontal light waves bouncing off a smooth pond or a shiny car bonnet, for instance.